Frequently Asked Questions
Common user questions and answered below;
Most Asked Questions and Answers on the operation of the site have been collected in this section.
If you do not find what you are looking for feel free to contact us through the appropriate function
In order to bid on the lots must be a Verified User.
Do not worry, at the moment of the Staff will check your information and, if necessary, You will ask you additional information to verify your identity. After verifying your identity, you will be a Verified User and you will do your bidding.
Generally, the process does not require more than 2 days
When you stand at the inside of a Lot, on the left are the characteristics of the same, as compiled by the Seller, and the right options to make your bid.
The current maximum bid, the Lotto numbers, Bid, any shipping costs etc..
By clicking on the button \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Fai la tua Offerta\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" It will open the section to place your bid. You have two ways to do it:
- make your offer - make your offer, hoping that no one exceeds. By default, the system proposes the 10% more than the maximum current offer.
- Automatic updating of the offer - indicates your maximum bid. If another user Piazza offer a lower your maximum bid, the system will automatically bid for you to \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"superare\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" The offer newly placed, until the maximum value you set.
When you do a regular offering, you will be asked for a confirmation, in order to avoid possible errors (es thought to offer € 1.500 but for a careless mistake you typed 15.000...).
Obviously if you confirm your bid, except obvious typos, You will be bound to it!
The button \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Acquista ora\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" It allows you to instantly earn you the Lotto without fear of seeing your offer surpassed by someone else.
Not all of the Lots have this option, it is a choice of the Seller offer this possibility.
This means more gains for sellers and lower costs for buyers.
An example?
The most popular online auction site, Catawiki, He asks the 12% the seller and 9% the buyer means that if .... Sell your car to 10,000 €, catawiki retains 12% (1.200€) by vendor and 9% (900€) by buyer, ie you who sell only earn € 8,800 and you buy that pay well 10,900 €.
We, however, do you to gain 9.800€, that is 1.000 € and more if you buy you will pay only 500 € with a saving of 400 €!!!
summing up
Catawiki, lot sold for 10,000 €
buyer spends € 10,900
Seller earns € 8,800
Auto all'asta, lot sold for 10,000 €
buyer donate € 10,500 ( !! -400€ !! )
seller earns € 9,800 ( !! + 1.000€ !! )
!! Passa ad Car All'Asta, you spend less and earn more !!
Remember that when you make an offer you are bound to it, or your bid, if successful, forces you to pay. You can not delete your own offer. It is very important that you know that ALL offers are bound: accepting the terms and conditions of use you are obligated to pay within 3 days of all the lots you won and, in case of non-payment, you accepted the possibility of being sanctioned and being subjected to legal action for this. If you are a seller, please remember that if your lot Award, You are obligated, having accepted the terms and conditions of use, to send it to the winner according to the chosen mode. You can not withdraw or delete a batch offered for sale. In case of refusal or failure to accept delivery the possibility of being sanctioned and being subjected to legal action for this. Furthermore, in case of non-delivery or delivery rejection or in case of fraud, you'll still be required to pay the fee, equal to 5% of the hammer price, plus a penalty equal to a further 5% on the hammer price and we reserve the right to legal action.
More information about the rules for sellers and buyers are available in the special section of the FAQ or Blog.
- New Factory - Your car is new or has less than 2 years from registration or was made a professional restoration, perfect, that brought it back to new conditions. Asi Targa Oro.
- Great - Your car has just over 2 years or it has been restored recently and has no mechanical or bodywork or obvious defects are negligible. It can be driven immediately. Asi Targa Gold or Silver, exhibition, fine.
- Good - It has some mark on the body but is in place mechanically. It can be driven without the need for mechanical or aesthetic interventions. Bronze Plaque Asi Asi or standard plate. Suitable for gatherings or for everyday use. Restoration not necessary.
- Normal - It has signs of age and needs some mechanical intervention non-invasive (is: liquid topping, coupon, replacement of parts as shock absorbers, tires, seats by line, etc) and it needs to be resumed in some parts aesthetically (various scratches, small signs of accidents, not passing rust, healthy structure). You can drive as long as a normal maintenance. Pending certification Asi. not binding Restoration.
- ease - It has obvious signs of age (faded body, with rust spots, missing parts, mechanics to fix or important parts to be necessarily replace). He suffered incidents that have compromised its drivability but they can be solved. Car not driveable without first fix. complicated and expensive but doable Restoration.
- Very bad - Car found in a barn / field, absolutely it can not be driven without first making an almost total restoration. Interior, engine, body to be reviewed completely. Suitable for complete restoration or spare parts. challenging Restoration, It requires experience and considerable disposable income.
Curious about how auctions car Surface and especially how we choose to handle payments?
You're in the right place then. We'll tell you in a short operation of payments.
When the auction is won (buy now, and possible over auction reserve price reached) the Buyer 3 days to pay the amount due (hammer price + 5% commission).
Payment is on Paypal account AutoAllAsta.
Once you receive your payment, We notify the Seller that the Lot has been paid and can then send via priority mail, within 3 days, the car's documents. The Seller shall 7 days to ship the Lot (or the Buyer 7 days to withdraw the Lot).
Being cars, in the case of shipment will be issued by a conveyor Delivery note and the Buyer will be made to sign a Retreat Bolla. In cases of withdrawal personally by the Buyer, It will have to sign a document equivalent to the Seller, in which it is issued transfer Vehicle.
The Seller will send us, by email, copy of Delivery note, the copy of the Buyer Retreat Bolla. In this way we will be sure that the Lot has been sent and has been received.
ONLY at this point, we shall make a payment to the Seller, by bank transfer or Paypal, the award amount of Lot from which will be deducted the commission of 2%, all within a maximum 3 working days. In the same period we will send to the buyer of the car documents.
If the seller does not provide a copy of his Bull of delivery or send us no documents, You will not be paid.
In the event that the Buyer does not provide copy of his retreat Bolla, contact the seller to figure out what happened and where his car. In any case until it is also sent a copy of the Buyer Bolla, This does NOT receive your vehicle papers.
By doing this, we make sure that everything is carried out correctly and without mistakes. It benefits everyone to sign and submit the required documents!